1. Orders. Orders are confirmed by LexC’s Snacktime before payment. Custom designs may be reviewed and, for extra work, an additional price may be proposed, which you can accept or decline.

2. Payment. A downpayment or full payment is made by QR transfer after confirmation. Payments count only after LexC’s verifies the actual transfer. Lalamove delivery fees are paid to the rider.

3. Changes and cancellation. Unpaid pending orders can be cancelled in My Orders. Once preparation starts, changes and refunds are handled case by case through chat.

4. Handmade products. Previews and 3D designs are guides; handmade decorations and colours may vary slightly.

5. Your pictures and data. Photos you send (receipts, inspiration) are kept private and used only for your orders. We keep your name, email and order details to serve you.

6. Account. Keep your password private. One account per person; LexC’s may close accounts used for abuse or fake orders.